St Mary's Hospital

London Road, Kettering, Northamptonshire, England, NN15 7PW
 
21,121 reviews

Reviews

Recommend
Dignity/Respect
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Information
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Staff

Reviews

 
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Review of Northamptonshire Integrated Sexual Health Service (Kettering)
28th April 2023


The staff were very nice

Suggested improvements
Not sure

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
Experience
 
Review of Hand Therapy Service
28th April 2023


Excellent care and attention during the long recovery period at all times!! My therapist was kind and caring and explained the exercises in detail altogether a positive experience. Many thanks to all.

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Cultural needs
 
Review of Sandpiper Ward written by a patient
28th April 2023


I was treated wth respect and people tried their hardest to meet my needs.

Suggested improvements
Not warn masks if you cannot see peoples faces.

Dignity/Respect
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Rating not given.
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Review of Sandpiper Ward
28th April 2023


I though I give a good feedback, the service with [name removed] was fantastic, she is humble and so friendly. Loved doing creative art with her.

Suggested improvements
Nothing you can do good, you guys are excellent.

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Review of Sandpiper Ward written by
28th April 2023


I felt intruded upon constantly, I also felt my privacy was exposed.

Suggested improvements
Self times for me to be alone completely to think about personal things.

Dignity/Respect
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Safe
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Experience
 
Review of Children's ADHD/ASD Service
27th April 2023


The waiting lists are extremely long. I have been utterly frustrated with this process. Trying to do the best for my child has been exhausting during the 2 and half year wait. The end result talking with Dr [name removed] was the highlight of the process. He was extremely helpful and knowledgeable. He is a credit to the profession.

Suggested improvements
Waiting lists need to be addressed. It’s infuriating when a school continually responds back with “we need a diagnosis” when you’re trying to get help. Children need help now not in 3 years time. QB results should be given at the end of the first consultation so the parent knows whether there is a strong indication of ADHD or not. To wait 3 years for this information is just not acceptable. Also a receptionist to talk to over the phone would be better, than a constant voicemail which is frustrating. Adequate breaks for staff when conducting the QB check. My daughter said the member of staff’s tummy rumbled throughout the whole test. Also less typing by the staff during QB check as the tapping in the keyboard was distracting.

Experience
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Safe
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Cultural needs
Parent Dignity
 
Review of CMHT Red Kite
27th April 2023


I got all the support I needed from the service to recover

Suggested improvements
nothing

Experience
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Staff
Safe
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Rating not given.
Spiritual needs
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Review of Hand Therapy Service
26th April 2023


I was very pleased with the care I received.

Suggested improvements
The decor was tired and could do with tidying up.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
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Rating not given.
Spiritual needs
Rating not given.
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Rating not given.
 
Review of CMHT Red Kite
26th April 2023


[name removed] noticed traits I never noticed in myself. I then self reference and know myself better.

Suggested improvements
Nothing. [name removed] was a delight

Experience
Dignity/Respect
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Safe
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Rating not given.
Spiritual needs
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Review of Northamptonshire Integrated Sexual Health Service (Kettering)
26th April 2023


fabulous care

Suggested improvements
quicker wait time

Dignity/Respect
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Information
Staff
Safe
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St Mary's Hospital was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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